Contact Us
There is one contact route for this site: info@wellingtonsealsafari.com. No phone line, no storefront, no postal address. Everything on wellingtonsealsafari.com runs from that inbox and nothing else.
What Email Is For
The tours compared here are run by other companies, so a booking problem is usually fixed faster elsewhere. Email this site for:
- Questions about these pages, such as how a tour is described or how two listings differ.
- Corrections, if a from-price, duration or tour detail seems off on a page.
- Press and partnership enquiries.
How To Write The Email
Keep it brief. Give the tour name exactly as it appears on the page, describe what looked wrong or confusing, and add a reply address. For price queries, the tour name alone is enough to locate the record, so a screenshot is not needed. Anything longer still gets read, but the short version usually gets answered first.
Limits Of This Site
Bookings for every tour on these pages are made through a live booking page run elsewhere, and this site has no login to those systems. It cannot:
- Cancel, move or change a booking.
- Refund a payment or check whether a card charge cleared.
- Say whether a departure is running, or make a weather call on the day.
- Contact operators or drivers on your behalf.
Booking Issues Go Elsewhere
If money has changed hands, contact the live booking page you booked on, or the operator named there. Departures, weather decisions and refunds sit with the operator; the payment side sits with the platform. What this site can do is confirm the exact tour name to quote when you get in touch with either.
The Address
One more time: info@wellingtonsealsafari.com. Please never send card numbers, passport scans or booking confirmations to it. Answering a question about these pages needs none of that, and email is the wrong channel for it.